THEJAEMI Terms of Use
Article 1 Purpose
These Terms and Conditions govern the rights of the company and service users to use the game service provided by The Jamie (hereinafter referred to as the “Company”) through smart devices, as well as ancillary networks, websites, and other services (hereinafter referred to as “Service”). ㆍThe purpose is to stipulate duties and responsibilities and other necessary matters.
Article 2 Arrangement of terms
① The definitions of terms used in these terms and conditions are as follows.
One. A 'user' refers to a person (including members and non-members) who concludes a use contract in accordance with these terms and conditions and uses all games and services provided by the company.
2. 'Contents' means all paid or free content (games and network services, applications, game money, game items, etc.) digitally produced in connection with the provision of services by the company for use by smart devices.
3. 'Application' refers to all programs downloaded or installed through a smart device to use the services provided by the company.
4. A 'smart device' refers to a device that can use the network, such as a PC, mobile phone, smartphone, PDA, tablet, portable game machine, console game machine, smart TV, etc. that can be downloaded or installed and used through a network.
5. 'In-App Purchase' refers to a payment act to purchase items, functions and paid contents within the application.
6. 'In-App Item' refers to items, functions, game money, etc. that users can purchase through In-App payment.
② Definitions of terms used in these Terms and Conditions shall be governed by the relevant laws and regulations and policies for each service, except for those provided in Paragraph 1 of this Article, and those not specified in this Article shall follow general commercial practices.
Article 3 Effect and Change of Terms and Conditions
① The company posts the contents of these terms and conditions within the service or on the connection screen so that members can know, and it takes effect by agreeing to the 'I agree to the terms of use' item.
② The company may change these terms and conditions if deemed necessary. When the company changes the terms and conditions, the date of application, the content of the revision, the reason for the revision, etc. shall be specified, and at least 7 days prior to the effective date, the company will notify the member by posting it in the service or on the connection screen. However, if the changed content is unfavorable to the member or is a significant change, it is notified in the same way as in the main text up to 30 days before the effective date and notified to the member by the method of Article 27 Paragraph 1. In this case, the contents before and after the revision are clearly compared and displayed in an easy-to-understand manner for members.
③ When the company revises the terms and conditions, the member's consent to the application of the revised terms and conditions is checked after notification of the revised terms and conditions. In the event of notice or notification in Paragraph 2, the company will also notify or notify that if the member does not express his/her intention to agree or reject the revised terms and conditions, it will be deemed to have been agreed. If you do not mark it, you may be deemed to have agreed to the revised terms and conditions. If the member does not agree to the revised terms, the company or the member may terminate the service use contract.
Article 4 Rules of Terms and Conditions
Regarding matters not stipulated in these terms and conditions, 「Act on Consumer Protection in Electronic Commerce, Etc.」, 「Act on Regulation of Terms and Conditions」, 「Act on Game Industry Promotion」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. ” and “Contents Industry Promotion Act”, etc., in accordance with relevant laws and practices.
Article 5 Conclusion and application of the contract of use
① The contract of use is concluded when the person who intends to become a user (hereafter referred to as the “subscription applicant”) agrees to the contents of these terms and conditions, applies for service use, and the company approves the application. If the application runs normally in the terminal after the customer's application for use of the service is completed, the use of the service is deemed approved.
② When a juvenile (a person under the age of 18 and attending high school according to Article 2 of the Elementary and Secondary Education Act. The same applies hereinafter) applies for use, the consent of a legal representative must be obtained, and specific consent The procedure follows the method provided by the company or platform operator in accordance with the Game Industry Promotion Act and Enforcement Decree.
③ The company may refuse to accept an application for use that falls under any of the following items.
One. When the juvenile does not obtain the consent of the legal representative or it is impossible to confirm that consent has been obtained
2. In case the company uses the service through an abnormal or detour in a country where the service has not been provided
3. When an application is made for the purpose of performing an act prohibited by relevant laws such as the 「Game Industry Promotion Act」
4. If there is a record of use restriction within the last 3 months or a user who has received service use restriction (permanent restriction) according to the service operation policy applies for the use
5. If you cannot check because you have not paid for the content purchase or made an incorrect payment
6. In case the approval is judged inappropriate for any other reason equivalent to each subparagraph
③ The company may withhold approval until the cause is resolved in any of the following cases.
1. In case the company's facilities do not have enough space, it is difficult to support a specific smart device, or there is a technical obstacle
2. In the event of a failure in the service, service fee, or payment method
3. When it is judged that it is difficult to accept the application for use due to reasons equivalent to any other subparagraph
Article 6 Protection and use of personal information
① The company strives to protect members' personal information in accordance with the relevant laws and regulations, and the protection and use of personal information are in accordance with the relevant laws and the company's personal information processing policy. However, the company's privacy policy does not apply to linked services other than the services provided by the company.
② Depending on the characteristics of the service, information that introduces itself, such as nicknames, character photos, and status information, that is not related to the user's personal information may be disclosed.
③ If necessary for identity verification, the company may notify the user of the reason (purpose) and request a copy of the user's ID card or equivalent. The company may not use it for any purpose other than the purpose notified in advance, and destroy it without delay when the purpose is achieved.
④ The company does not provide personal information of members to others without the consent of the person, except in cases where there is a request from the relevant national organization in accordance with the relevant laws and regulations.
⑤ The company is not responsible for any damage caused by leakage of personal information due to reasons attributable to the member.
Article 7 Personal information management and change
Users must manage their personal information diligently to use this service, and if there are changes to personal information, it must be changed. The user is responsible for any damage caused by delay or omission of the member's personal information change.
Article 8 Obligations of the company
① The company faithfully complies with the relevant laws and regulations, the exercise of rights, and the fulfillment of obligations stipulated in these terms and conditions.
② If the opinions or complaints raised by users are justified and objectively recognized, the company will promptly handle them within a reasonable period of time. However, if the processing takes a long time, the reason and processing schedule are separately notified to the user.
③ The company must have a security system to protect personal information (including credit information) so that users can safely use the service and disclose and comply with the personal information processing policy. The company shall not disclose or provide personal information of users to third parties except as provided for in these Terms and Conditions and Privacy Policy.
④ In the event of a service failure, the company does its best to repair or restore it without delay unless there is an unavoidable reason.
Article 9 User's Obligations
① Members shall not engage in any of the following acts in relation to the use of the services provided by the company.
One. Entering false information when applying for use or changing member information
2. Acts of buying, selling, donating, or acquiring and using cyber assets (ID, characters, items, game money, etc.) through services not provided by the company or through unusual methods
3. Posting posts or sending emails by impersonating an employee or operator of the company or stealing someone else’s name, or pretending to be someone else
4. Purchasing paid content by stealing someone else's credit card, wired/wireless phone, bank account, etc., or illegally using another member's ID and password
5. Acts of collecting, storing, posting, or distributing other users' personal information without permission
6. Conducting or inducing speculative activities such as gambling, exchanging or posting obscene or vulgar information, linking (links) to obscene sites, or sharing words, sounds, writings, pictures, or images that cause shame, disgust, or fear to others Any act of using the service in an unhealthy way, such as transmitting or distributing it
7. Acts of using the service for purposes other than its original purposes, such as for-profit, sales, advertising, public relations, political activities, and election campaigns without permission
8. Unauthorized copying, distribution, promotion, or commercial use of information obtained using the company's services, or using the service by exploiting known or unknown bugs
9. Acts of taking advantage by deceiving others, or inflicting damage on others in connection with the use of the company's services
10. Acts that infringe the intellectual property rights or portrait rights of the company or others, or damage or damage the reputation of others
11. Intentionally transmitting, posting, or distributing information (computer programs) that are prohibited to be transmitted or posted by law, or viruses, computer codes, files, or programs designed for the purpose of interfering with or destroying the normal operation of computer software, hardware, or telecommunications equipment. or the act of using
12. Change the application without being granted special rights by the company, add or insert other programs into the application, hack or reverse engineer the server, leak or change the source code or application data, build a separate server, Acts of impersonating the company by arbitrarily changing or stealing parts of the site
13. Any other act that violates relevant laws or is contrary to good customs or other social norms
② The user is responsible for the management of the user's account and smart device, and should not allow others to use it. The company is not responsible for any damage caused by poor management of smart devices or consent to use by others.
③ Users must set and manage the payment password function to prevent illegal payments in each open market. The company is not responsible for any damage caused by the user's negligence.
④ Users must comply with related laws such as the Youth Protection Act. If a user violates related laws such as the Youth Protection Act, he/she will be punished according to the applicable laws.
⑤ In the event of a violation of each of the above, the company may take measures such as limiting the member's service use, suspension of use, account deletion, ex officio cancellation or termination of the contract of use, and accusation of investigation agencies in accordance with these terms and conditions and operating policies. Accordingly, the company is exempted from any damage caused to users.
Article 10 Provision of Services
① In accordance with the provisions of Article 5, the company allows users who have completed the contract to use the service immediately. However, in the case of some services, the service may be started from the specified date according to the needs of the company.
② When providing services to users, the company may provide other additional services including the services stipulated in these terms and conditions.
③ The company may differentiate the use by classifying the user's grade and subdividing the time of use, the number of times of use, and the scope of the service provided.
④ The company provides services 24 hours a day, 7 days a week, 7 days a week unless there is a special problem in business or technology. However, this is not the case when restrictions on use are required in accordance with related laws such as the Youth Protection Act.
Article 11 Use of service
① The company provides services 24 hours a day, 7 days a week, 7 days a week unless there is a special problem in business or technology. However, this is not the case when restrictions on use are required in accordance with related laws such as the Youth Protection Act.
② Notwithstanding Paragraph 1, the company may temporarily suspend all or part of the service in the following cases. In this case, the company notifies the reason and period of suspension in advance on the initial screen of the game application or service notice. However, if there are unavoidable circumstances that cannot be notified in advance, it may be notified later.
1. When necessary for system operation such as regular system inspection, server expansion, and replacement, and network instability
2. When it is impossible to provide normal service due to power outage, service facility failure, service use congestion, maintenance or inspection of facilities of key telecommunication service providers, etc.
3. In the event of a situation beyond the company's control, such as war, disaster, natural disaster, or a national emergency equivalent thereto
③ The company provides services using dedicated applications or networks for smart devices. Members can download and install the application or use the service for free or for a fee by using the network.
④ In the case of paid content, you must pay the fee specified in the service to use it. If you download applications or use services over the network, you may incur a separate fee set by your mobile carrier.
⑤ In the case of downloaded and installed applications or services used through the network, they are provided according to the characteristics of smart devices or mobile carriers. In case of a smart device change, number change, or overseas roaming, all or part of the content may not be available, and in this case, the company is not responsible.
⑥ Background work may be performed in the case of downloaded and installed applications or services used over the network. In this case, additional charges may be incurred to suit the characteristics of the smart device or mobile operator, and the company is not responsible for this.
Article 12 Changes and Suspension of Services
① In order to provide smooth service, the company may change the service according to operational or technical needs, and prior to the change, the content will be notified within the service. However, if there is an unavoidable need for changes such as correction of bugs or errors or urgent updates, or if it is not a major change, it may be notified later.
② The company may suspend all services if it is difficult to continue the service due to serious business reasons such as the abolition of business due to business transfer, division, merger, etc. In this case, the suspension date, reason for suspension, compensation conditions, etc. will be announced on the initial screen of the game application or its connection screen 30 days before the suspension date.
③ In the case of Paragraph 2, the company may not use any paid items that have not been used or have a remaining period of use. Refunds will be made in accordance with Article 19 (4).
Article 13 Termination of contract and suspension of service use
① If the user does not want to use the service at any time, he or she may cancel the contract by canceling the membership. Withdrawal is processed immediately, and when the user withdraws, all content information held by the user is deleted and cannot be recovered.
② When a user applies for withdrawal from an individual service, all information such as the user's service use record and paid and free content will be deleted.
③ In the event that a user commits an act that violates any of the following items or Article 9, the operation policy set out separately in the game, the user may terminate the use contract or suspend the use of the service by setting a period in accordance with these Terms and Conditions or the operation policy for each game. can.
One. In case of registering false information when applying for service
2. If you steal someone else's service ID and password
3. In case of intentionally obstructing the operation of the service
4. In the case of an act that damages the honor of others or gives a disadvantage
5. When a large amount of information is transmitted or advertisement information is transmitted for the purpose of interfering with the stable operation of the service
6. In case of distributing computer virus programs that cause malfunction of information and communication facilities or destruction of information
7. In case of infringing the intellectual property rights of the company and other users or others
8. When there is a request for correction by a government agency or when a voter interpretation is received by the Election Commission in relation to an illegal election campaign
9. When information obtained by using the company's service information is reproduced, distributed, or commercially used without the company's prior consent
10. Posting pornography or linking to pornographic sites
11. In case of taking unfair advantage by abusing all processes related to membership registration, game use, payment, refund, etc. provided by the company and the open market store
④ If the restriction on use in Paragraph 3 is justifiable, the company will not compensate for any damage suffered by the member due to the restriction of use.
Article 14 Provision of information and posting of advertisements
① The company may post advertisements to maintain the service, and the user agrees to the advertisement displayed when using the service.
② The company is not responsible for any loss or damage caused by the user's participation in, communication, or transaction in the advertisement provided by the company and the third party is the subject.
③ The company may request additional information about individual users for the purpose of improving services and introducing services to users, and the user may agree to the request and provide or reject additional information.
④ When the company provides advertisements in paragraph 1 and information in paragraph 3 by using the personal information collected from users with the user's prior consent, SMS (LMS), smartphone notifications (push notifications), and E-Mail You can send it, and you can refuse to receive it at any time if you do not want it.
⑤ In accordance with the terms and conditions of platform operators and app store operators that provide information to the company in relation to the above information provision and advertisements, and the company's terms and conditions, it is provided in accordance with relevant laws and enforcement ordinances.
Article 15 Attribution of copyright, etc. and restrictions on use
① Copyrights and other intellectual property rights for works produced by the company belong to the company.
② Users may copy or transmit information obtained by using the service provided by the company without prior consent from the company or the provider (editing, publicizing, performing, distributing, broadcasting, etc.), including the creation of secondary works, etc.)
③ Posts posted by users within the service may be exposed in search results, services, and related promotions, and maybe partially modified, duplicated, edited, and posted within the scope necessary for such exposure. In this case, the company must comply with the contents of the Copyright Act, and the user can take measures such as deletion, exclusion of search results, and non-disclosure of the post at any time through the customer center or the management function within the service.
④ If the user's posting has an objection from a third party due to copyright, etc., and it is determined that there is a reasonable reason, the company may delete it or refuse to register itself without prior notice and post due to copyright and rights infringement. Matters concerning the suspension of posting, etc., are in accordance with the Copyright Act and related laws.
Article 16 Purchase, use period, and use of paid content
① Users may purchase paid content according to the payment policy of each App Store operator according to the type of smart device using the service, and there may be differences in the payment amount due to differences in the payment policies. In addition, the purchase price of paid content is charged according to the method and policy set by the mobile carrier, platform operator, and/or app store operator linked to the app store operator, and the payment method also follows the payment policy of the operator.
② Paid content purchased by the user from the service can be used only on smart devices that have downloaded and installed the service application.
③ The period of use of the paid content purchased by the user is basically one year from the date of purchase, and if this period has elapsed, the user loses the right to use the paid content. However, in the case of paid content with a separate period of use, the period of use specified at the time of purchase will apply. Users can only use paid content in their account, except in the methods set by the company and notified separately, and cannot transfer, rent, sell, or exchange money to a third party.
Article 17 In-App Payment
① The company's application includes an in-app payment function for purchasing in-app items.
② Users must prevent third-party in-app payments by using the password setting function of the smart device or the password setting function provided by the open market. In accordance with the “Guideline”, the modules and libraries for in-app payment to which the authentication procedures provided by the open market are applied to the application.
③ The company does not bear any responsibility for third-party in-app payments caused by users not using the password setting function of smart devices and open markets or by negligently exposing them.
④ If a member subscribes to a mobile carrier's youth rate plan and makes an in-app payment on the terminal, the content is deemed to have the consent of the legal representative.
⑤ Users are responsible for faithfully paying the In-App payment amount.
⑥ The payment limit may be granted or adjusted for each payment method according to the company's policies and the policies and policies of the payment companies (mobile carriers, app store operators, etc.).
Article 18 Withdrawal of subscription and refund, etc.
① In the case of paid content purchased by the user, the subscription can be withdrawn (cancellation of purchase) without a separate fee within 7 days from the date the contract is concluded or the date the paid content is available. However, for some paid content with similar characteristics, such as paid content provided free of charge from the company or a third party, such as gifts and events, and paid content that has already been used or considered to have been used at the time of request for withdrawal of subscription, related laws (e.g. Subscription withdrawal (cancellation of purchase) may be restricted in accordance with Article 17, Paragraph 2, Items 2 to 3 of the Consumer Protection Act and Article 16-2 of the Online Digital Content Industry Development Act). In this case, the company will take measures in accordance with the relevant laws, such as notifying the user when purchasing the paid content.
② In the following cases, withdrawal of subscription for paid content is restricted, and the company indicates that subscription withdrawal is limited before payment for paid content for which subscription withdrawal is restricted.
One. Paid content to be used or applied immediately upon purchase
2. If additional benefits are provided, the content in which the additional benefits are used
3. When a part of paid content sold in a bundle (package type) is used
4. If the opening act can be viewed as use or there is an act of opening content whose utility is determined upon opening
5. When a part of paid content sold in a bundle (package type) is used
③ Refunds are processed according to the refund operation policy of each app store operator depending on the operating system type of the terminal using the service, and detailed refund application procedures follow the notice on the company website. In addition, according to the refunded price, paid content in the game is reflected by deducting the withdrawn amount.
④ Paid content acquired by the user as a reward during the game service or paid through an internal event or external affiliated event, etc. by the user without payment of the actual purchase history is not refunded.
⑤ When requesting for withdrawal of subscription or refund, etc., the company's customer center and the consigned company designated by the company go through a process of consenting to the handling of separate personal information, and then the company's purchase history is confirmed. It proceeds after going through the process of confirming the purchase history through the operator. During this process, in order to confirm the user's justifiable reason for withdrawal, the company may contact the user through the information provided by the user to confirm the exact facts and may request additional evidence.
⑥ If a minor pay for paid content sold in the application without the consent of his/her legal representative, the minor or his/her legal representative may cancel the payment. However, cancellation is limited when the paid content of a minor is within the scope of the property that is permitted to be disposed of by a legal representative or when the minor uses sorcery to believe that he is an adult. Whether the paid content buyer is a minor is judged based on the holder of the payment method, such as the smart device or credit card where the payment was made. In the case of requesting cancellation of payment for minors, documents proving minors and their legal representatives must be submitted to the company by fax transmission, etc., as needed by the company, and the company asks members to complete the refund as soon as possible after receiving the documents We do our best.
⑦ In the event that the content of the purchased paid content is different from that of the display or advertisement, or if the content of the purchase contract is different from the content of the purchase contract, the user must know it within three months from the date the content became available, or the day he or she could have known the fact. You can withdraw your subscription within 30 days from the date of purchase.
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Article 19 Effect of withdrawal of subscription, etc.
① In the event that the user withdraws the subscription pursuant to the main text of Article 18, Paragraph 1, the Company shall collect or delete the paid content without delay, and refund or cancel the payment within 3 business days from the date of collection or deletion of the paid content. Refund through
② In the case of Paragraph 1, when the company delays the refund to the user, the delayed interest is calculated by multiplying the interest rate set by the 「Act on Consumer Protection in Electronic Commerce, Etc.」 and the enforcement ordinance of the same Act for the delay period shall be paid.
③ In the case of refund, when the user pays by credit card or other payment method specified in the 「Enforcement Decree of the Consumer Protection Act in Electronic Commerce, etc.」 request to suspend or cancel. However, if the company has already received payment from the payment company, it will refund it to the payment company and notify the consumer.
④ If the goods, etc. have already been partially used or partially consumed, the company may charge the User an amount equivalent to the cost of supplying the goods, etc. there is.
⑤ If the user withdraws the subscription pursuant to the main text of Article 18, Paragraph 1, the cost necessary for the return of paid contents, etc. shall be borne by the user, and the company does not claim any penalty or damages from the user for the reason of the subscription withdrawal.
Article 20 Refund of negligence
① In the event of an overpayment due to reasons attributable to or intentional by the company, the fee will be refunded to the user. However, in the event of an overpayment due to the user's intention or attributable to the user, the cost of the company refunding the overpayment shall be borne by the user within a reasonable range.
② Payment through the application follows the payment method provided by the open market operator. In the event of an overpayment, you must request a refund from the company or open market operator. However, if possible according to the policy and system of the open market operator, the company may request the open market operator to perform the necessary refund procedures.
③ Communication charges (call charges, data call charges, etc.) incurred due to application download or use of network services may not be eligible for a refund.
④ Refund is processed according to the refund policy of each open market operator or company depending on the operating system type of the mobile device using the service.
⑤ The company may contact the member through the information provided by the member to process the refund of the overpayment and may request the provision of the necessary information. The company will refund within 3 business days from the date of receiving the information necessary for a refund from the member.
Article 21 Compensation for damages
① The company is not responsible for any damages incurred to users in connection with the service provided for free of charge. However, this is not the case in the case of damage to the user due to the intention or gross negligence of the company.
② If a member violates the provisions of these terms and conditions and causes damage to the company, the member who violates these terms and conditions must compensate the company for all damages.
③ In the event that the company receives various objections, including claims for damages or lawsuits, from a third party other than the member due to illegal acts performed by the member while using the service or violation of these terms and conditions, the member shall be responsible and liable for his/her own expenses The company must be indemnified, and if the company is not exempted, the member must compensate for all damages incurred by the company.
④ In the event that the company enters into a partnership contract with an individual service provider and provides individual services to members, if the member agrees to these individual service terms and conditions and then damages the member due to the individual service provider’s intention or negligence Individual service providers are responsible for any damage.
Article 22 Disclaimer
① The company is not responsible for the provision of services if the service cannot be provided due to natural disasters or force majeure equivalent thereto.
② The company is not responsible for any damage caused by repair, replacement, regular inspection, construction of service facilities, and other similar reasons.
③ The company is not responsible for any obstacles to the use of the service due to the intention or negligence of the user.
④ The company is not responsible for the reliability, accuracy, etc. of the information or data posted by the user in relation to the service.
⑤ The company has no obligation to intervene in transactions or disputes that occur between users or between users and third parties through the service and is not responsible for any damages resulting from this.
⑥ The company is not responsible for the failure or loss of the expected profit by using the service.
⑦ The company is not responsible for the loss of the user's in-game experience, grade, item, game money, etc. However, this is not the case in the case of intention or negligence of the company.
⑧ The company is not responsible for third-party payments that occur because users do not manage smart device passwords or passwords provided by open market operators.
⑨ The company is not responsible for all or some functions of the contents due to changes in smart devices, changes in smart device numbers, changes in operating system (OS) version, overseas roaming, change of carriers, etc.
⑩ If the user deletes the contents or account information provided by the company, the company is not responsible for it. However, this is not the case in the case of intention or negligence of the company.
Article 23 Jurisdiction and Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea. If a lawsuit is filed due to a dispute between the company and a member, the court in accordance with the procedure stipulated in the Act shall be the competent court.
Article 24. Provision of prizes, etc.
① If there is any false information in the personal information provided by the user to the company, the winning event may be canceled.
② The company pays gifts, etc. after completing procedures such as withholding tax and public charges in accordance with the standards set by relevant laws and regulations. You may request the consent of your legal representative.
③ If the user does not receive the prize, etc. even after one month after the announcement of the event winner, without any reason attributable to the company, the event prize can be canceled.