THEJAEMI Privacy Policy
THEJAMI Co., Ltd. (hereinafter referred to as the “Company”) complies with the personal information protection-related matters that information and communications service providers must comply with the relevant laws, such as the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. We are doing our best to protect the rights and interests of users.
This personal information processing policy contains various policies related to the protection of personal information of the company, and the company discloses the personal information processing policy on the company website or within the service so that customers can easily check it at any time in accordance with the provisions of laws and regulations. When a customer registers for a membership or uses the service provided by the company, the company prepares a procedure for agreeing to the terms of service and personal information collection and uses the guide, and when the customer selects “agree” We collect and use personal information.
1. Items of personal information to be collected and methods of collection
1) Personal Information Collected
l When using the game service provided by the company, we may collect the following personal information of users.
① Sign up and log in: Google Play ID, Apple Game Center ID
② Paid service use: payment record
③ Event/promotion: name, email, phone number, address, postal code
④ 1:1 Inquiry: Email
⑤ Identity verification: A document that can confirm the identity
l The following information may be collected during service use or business processing.
Service use record, access log, bad use record, carrier information, OS information, and device information, IP address, cookie, MAC address, records when using location-based services
2) How to collect personal information
l Application, written, fax, phone, e-mail, event application, provision from affiliates, collection through generated information collection tool
2. Purpose of collection and use of personal information
The company processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than the following, and if the purpose of the use is changed, necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act will be implemented.
1) Homepage membership registration and management
Confirmation of intention to join the membership, identification/authentication according to the provision of membership service, maintenance, and management of membership, identification according to the implementation of the limited identification system, prevention of illegal use of services, consent of a legal representative when processing personal information of children under the age of 14 Personal information is processed for the purpose of confirmation, various notices and notices, and complaint handling.
2) Provision of goods or services
Personal information is processed for the purposes of product delivery, service provision, contract/invoice delivery, content provision, customized service provision, identity verification, age verification, payment/settlement, debt collection, etc.
3) Grievance handling
Personal information is processed for the purpose of verifying the identity of the complainant, confirming the complaint, contacting and notifying for fact-finding, and notifying the processing result.
4) The following business related to the operation of the company
go. Implementation of contract for service provision and settlement of fees for service provision
me. Event winning information, event prize delivery, content provision, purchase, and payment
All. User management
La. Used for marketing and advertising, partnership and consignment business
Development and specialization of new services (products), delivery of advertising information such as events, provision of services and advertisements according to demographic characteristics, identification of access frequency or statistics on member service use, and provision of promotion/event services
3. Period of retention and use of personal information
1) The company processes and retains personal information within the period of retention and use of personal information in accordance with laws and regulations or within the period of retention and use of personal information agreed upon when collecting personal information from the information subject.
2) Each personal information processing and retention period is as follows.
go. Website membership registration and management: Until the company's website withdrawal
However, in the case of the following reasons, until the
A) If an investigation or investigation is in progress due to a violation of the relevant laws and regulations, until the investigation or investigation is completed
B) If the bond/debt relationship remains due to the use of the website until the relevant bond/debt relationship is settled
me. Provision of goods or services: Until the completion of supply of goods and services and completion of payment and settlement
However, in the case of the following reasons, until the end of the period
A) Transaction records such as indications, advertisements, contract details and performance in accordance with the 「Act on Consumer Protection in Electronic Commerce, Etc.」
- Records on display and advertisement: June
- Record of contract or subscription withdrawal, payment, and supply of goods: 5 years
- Records on consumer complaints or dispute resolution: 3 years
B) Storage of communication confirmation data in accordance with Article 41 of the 「Communication Secret Protection Act」
- Date and time of subscriber telecommunication, start/end time, subscriber number of the other party, frequency of use, location tracking data of sending base station: 1 year
- Computer communication, Internet log record data, access location tracking data: 3 months
C) Storage of identification information in accordance with Article 29 of the Enforcement Decree of the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」: 6 months after information posted on the bulletin board ends
All. In the following cases related to the operation of the company
go) Reasons for information retention according to company internal policy
l record of illegal use
Reason for retention: Prevention of illegal use
Retention period: 1 year
me) When there is a need to preserve in accordance with laws such as the Commercial Act
l Indications • Records about advertisements
Preservation Basis: Article 6 of the Act on Consumer Protection in Electronic Commerce, etc. and Article 6 of the Enforcement Decree
Retention period: 6 months
l Records on contract or subscription withdrawal
Preservation Basis: Article 6 of the Act on Consumer Protection in Electronic Commerce, etc. and Article 6 of the Enforcement Decree
Retention period: 5 years
l Records on payment and supply of goods
Preservation Basis: Article 6 of the Act on Consumer Protection in Electronic Commerce, etc. and Article 6 of the Enforcement Decree
Retention period: 5 years
l Records on consumer complaints or dispute resolution
The basis for preservation: Article 6 of the Act on Consumer Protection in Electronic Commerce, etc. and Article 6 of the Enforcement Decree
Retention period: 3 years
l Records on the collection, processing, and use of credit information
Preservation Basis: Act on the Use and Protection of Credit Information
Retention period: 3 years
l Retention of records related to identity verification
The basis for preservation: Article 44-5 of the Act on Promotion of Information and Communications Network Utilization and Information Protection and Article 29 of the Enforcement Decree Retention period: 6 months
l Retention of records of access
Preservation Basis: Article 15-2 of the Communication Secret Protection Act and Article 41 of the Enforcement Decree
Retention period: 3 months
La. In addition, if there is an individual consent of the user, it is kept until the period according to the individual consent.
3) If a member requests for withdrawal, it will be completely deleted without being able to view or use it later. However, for the purpose of recovery and protection of victims in the event of damage caused by personal information theft, the company may keep member information for a maximum of 30 days from the date of withdrawal, up to the period set by the individual service, and then completely delete it. In addition, exceptions are made in the case of individual consent from members or in the case of preservation in accordance with the provisions of related laws, such as the Commercial Act, the Consumer Protection Act in Electronic Commerce, etc.
4. Provision and sharing of personal information to third parties
The company processes the personal information of the information subject only within the scope specified in Article 2 (Purpose of Collection and Use of Personal Information), and only removes personal information in cases falling under Articles 17 and 18 of the Personal Information Protection Act and in the following cases. Offered to 3rd party.
l If prior consent is obtained
l In case it is necessary for the settlement of charges for service provision, etc.
l When there is a request from an investigation agency in accordance with the procedures and methods stipulated in the relevant laws and regulations or for the purpose of investigation
l When it is necessary for statistical preparation, academic research, or market research and processing is performed so that a specific individual cannot be identified
5. Personal information destruction procedure and method
In principle, the company destroys the information without delay after the purpose of collection and use of personal information is achieved. The destruction procedure and method are as follows.
1) Destruction procedure
In the event that the information entered by the user for membership registration, etc. must be kept after the personal information retention period has elapsed or the purpose has been achieved, as stipulated by related laws, the company may move the personal information to a separate database (DB) or It is stored in a different storage location and then destroyed. The company does not use the stored personal information for any other purpose other than those stipulated in the relevant laws.
2) Destruction method
Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the record. Personal information printed on paper is shredded with a shredder or destroyed through incineration.
6. Rights of users and their legal representatives and how to exercise them
1) Users and their legal representatives can at any time inquire or modify the registered personal information of themselves or the child under the age of 14 and may request cancellation of membership.
2) The exercise of the rights pursuant to Paragraph 1 may be done in writing, e-mail, fax, etc. in accordance with Article 41 Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act for the company, and the company will take action without delay.
3) The exercise of rights pursuant to Paragraph 1 can be done through an agent such as the legal representative of the information subject or a person who has been delegated. In this case, you must submit a power of attorney in the form of Attachment No. 11 of the Enforcement Regulations of the Personal Information Protection Act.
4) The rights of the information subject may be restricted in accordance with Articles 35 (5) and 37 (2) of the Personal Information Protection Act for requests to view and suspend the processing of personal information.
5) Request for correction and deletion of personal information cannot be requested if the personal information is specified as a collection target in other laws.
6) The company confirms whether the person who made the request, such as a request for reading, correction/deletion, or suspension of processing, is the person or a legitimate agent according to the right of the information subject.
7) According to the [Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.], children under the age of 14 must fully understand the purpose of collection and use of personal information before sending personal information to others online, and Consent is required.
8) According to the [Game Industry Promotion Act], youth under the age of 18 must obtain the consent of their legal representative (parent) when signing up for membership.
9) If a user requests the correction of errors in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
10) The company handles personal information that has been canceled or deleted at the request of users or their legal representatives as specified in “Period of Retention and Use of Personal Information” and is not allowed to be viewed or used for any other purpose.
7. Technical/Administrative Protection Measures for Personal Information
The company is taking the following technical and managerial measures to ensure safety without loss, theft, leakage, alteration, or damage to personal information in handling members' personal information.
l The company is doing its best to prevent leakage or damage to members' personal information by hacking or computer viruses. Data are frequently backed up in preparation for damage to personal information, and the latest vaccine program is used to prevent leakage or damage to customers' personal information or data. there is. In addition, an intrusion prevention system is used to control unauthorized access from the outside, and we are trying to equip all possible technical devices to ensure systemic stability.
l The company always emphasizes compliance with the customer's privacy policy. In addition, we check the compliance of the company's personal information processing policy and the compliance of the person in charge through an in-house dedicated organization, and if a problem is found, we make an effort to correct it immediately.
l However, the company is not responsible for any problems caused by the leakage of personal information due to the member's negligence or problems on the Internet.
8. (Matters regarding installation, operation, and rejection of automatic personal information collection devices)
1) The company uses 'cookies' that store and retrieve user information from time to time to provide users with individually customized services.
2) Cookies are a small amount of information that the server (HTTP) used to operate the website sends to the user's computer browser and is also stored on the hard disk of the user's PC computer.
go. Purpose of use of cookies: They are used to provide optimized information to users by identifying the types of visits and usage of each service and website visited by the user, popular search terms, and whether or not secure access is available.
me. Installation, operation, and rejection of cookies: You can refuse to store cookies by setting options in the Tools>Internet Options>Personal Information menu at the top of the web browser.
All. If you refuse to store cookies, you may experience difficulties in using customized services.
9. Civil service related to personal information infringement
In addition to regular training, the company continues to improve internal guidelines and systems to prevent the infringement of personal information. I am specifying
l Personal Information Protection Officer
• Name: Oh Sang-Hoon
• Department: Operation Team
• Phone: 070-7770-2884
• Email: thejaemi@thejaemi.com
10. Change and enforcement of privacy policy
1) This personal information processing policy is effective from February 22, 2018.
2) The company will notify you through the website or service notice 7 days in advance if there is any change (addition, deletion, or modification of content) to the personal information handling policy.